You might also need to restart a service if it has stopped running or if the View functionality that it controls appears to be unresponsive. Verify that the RD Connection Broker hasn’t lost its trust relationship with the domain. Verify the RD Session Host server’s firewall allows WMI calls. Ensure that TS Web Access Computers is in the list with Execute Methods, Enable Account, and Remote Enable set to “allow” 2.
Contact a network administrator to obtain support if you use a RDP connection that was prepared by the administrator. You must use the farm name, not the computer name, if you want to mak a connection to a remote desktop server farm. It cannot be verified if both remote computers belong to the same remote desktop server farm.
